AgStar is seeking a Client Service Representative in our Mankato, MN location to provide extraordinary service to all clients utilizing the services of the AgStar Center for Extraordinary Services (ACES). Promotes AgStar’s products and services to clients in order to more fully meet their financial services needs. Responds to all incoming telephone calls regarding account status, billing inquires, questions/problems and product/service inquiries. Identifies and addresses the client’s needs and performs client transactions, as directed. When necessary, refers the client to another AgStar team member for additional follow-up. Based on established marketing strategies, initiates outbound calls to educate clients on AgStar’s products and services and to increase event participation in order to deepen our client relationships.
Qualified candidates for this position will have:
AgStar, a leading financial services cooperative of the Farm Credit System, has been named one of the Top Workplaces of Minnesota through an employee survey conducted by the Minneapolis Star Tribune. Top Workplaces recognizes the most progressive companies in MN based on employee opinions about company leadership, communication, career opportunities, workplace environment, managerial skills, pay and benefits.
We offer great benefits, including:
Qualified candidates please apply online at www.agstar.com/jobs.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.