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Career Opportunity: Consumer Loan Servicing Representative

Job Title
Consumer Loan Servicing Representative
Organization
Compeer Financial
Location
Mankato or Rochester, Minnesota
Department
Experience Level
Entry Level (1-4 years)
Supervisor's Title
Category
Sales and Customer Relationships
Salary Range
DOE, depending on experience
Posted Date
Thursday, January 4, 2018
Closing Date
Open until filled
Job Description

On July 1, AgStar Financial Services, Badgerland Financial and 1st Farm Credit Services joined together as Compeer Financial, strengthening our commitment to the agricultural community.

Title: Consumer Loan Servicing Representative
Office Location: Rochester, MN

Position Overview: The Consumer Loan Servicing Representative effectively conducts consumer loan servicing actions and client transactions in compliance with consumer lending laws and in accordance with Compeer Financial policies and procedures. This individual provides excellent client service in facilitating positive resolution to loan service requests. 

Successful candidates will:

  • Responsible for ensuring compliance with lending laws while in accordance with Compeer Financial policies and procedures.
  • Understanding of loan approval process and requirements, knowledge of consumer loan documents, and understanding of various loan transactions.
  • Exceed client expectations by providing first-level client service, determines client needs, and meets those needs to the extent of delegated authority.
  • Assist clients with transactions and loan servicing requests including issuing extensions, processing partial releases, applying payments, and processing loan pay offs as well as provide servicing action decisions to the Credit Department.
  • Responsible for setting up, monitoring, and servicing escrow accounts. 
  • Work collaboratively with various internal teams including accounting, document services, and RAU as well as third party servicing firms.

Successful candidates will have:

  • 2 + years mortgage loan servicing or related work experience;
  • Associate’s degree in accounting, business administration, legal, real estate, or related field or equivalent experience;
  • Skill in processing complex, detailed information in an accurate and thorough manner
  • Previous experience with consumer mortgage support, loan processing, real estate, or credit is preferred;
  • Requires good interpersonal, communication, organizational and time management skills;
  • Requires good computer skills including MS Office applications (Word, Excel, Outlook, etc.) and client databases.
  • Experience and ability to work with a wide variety of internal and external clients providing effective interpersonal communication and team skills

Compeer Financial, headquartered in Sun Prairie, WI, exists to champion the hopes and dreams of rural America like never before. If you are interested in empowering those in agriculture and rural communities to achieve their goals and expand their possibilities, we invite you to learn more about our organization. We are looking for innovative, dynamic and collaborative team members to join our team.

We offer great benefits, including:

  • Competitive base salary
  • Health insurance benefits (medical, dental, vision, etc.)
  • 401k (3% Compeer Financial contribution & up to an additional 6% match)
  • Paid vacation, sick leave, and holidays
  • Educational assistance
  • Training and development programs

Qualified candidates please apply online at www.compeer.com/jobs.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.