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Career Opportunity: Transaction Services Specialist I/II

Job Title
Transaction Services Specialist I/II
Denver, Colorado
Operations Services
Experience Level
Entry Level (1-4 years)
Supervisor's Title
Financial Services
Salary Range
DOE, depending on experience
Posted Date
Friday, December 22, 2017
Closing Date
Open until filled
Job Description
Provides check and Automated Clearing House (ACH) services relating to cash management products. Processes check and ACH exceptions, and responds to an array of requests from internal and external customers. Duties are completed within firm deadlines and require a high level of accuracy. Work collaboratively with the team to engage continuous process improvements. Essential Duties and Responsibilities: - Reviews check postings and makes corrections when necessary. - Processes ACH and check exceptions. - Produces notices regarding clearing account activity, and communicates with customer. - Makes entries to accounting system and customer clearing accounts. - Utilizes ticketing system to initiate or receive work requests. - Manually processes international checks. - Initiates or receives check adjustments from the Federal Reserve Banks or other banks. - Assists coworkers as needed to ensure all department duties are completed according to department requirements. Basic Qualifications: - High school diploma or equivalent - Two (2) or more years of relevant experience in the financial services industry, or an appropriate combination of education and experience Preferred Qualifications: - Bachelor’s degree in relevant discipline preferred - Accredited ACH Professional (AAP), National Check Professional (NCP), or other relevant certifications preferred. - Experience with ACH and check processing - Experience with Federal Reserve Banks’ FedLine system - Knowledge of check and ACH rules and regulations preferred - Knowledge of cash management banking products and procedures preferred - Strong organizational and time management skills, with the ability to produce work that is timely, accurate and thorough. - Excellent detail and customer service orientation. - Ability to solve problems, and identify when to escalate issues. - Strong verbal and written communication and interpersonal skills, with the ability to interact with and appropriate engage others externally and at all levels in the organization - Technical aptitude to work with a variety of software applications - Demonstrated skills with Microsoft Office (Outlook, Word and Excel) and other relevant business applications - Ability to work independently as well as collaboratively in a team environment - Knowledge of, or experience in, the Farm Credit System preferred CoBank will not sponsor a work visa (e.g. H1B, etc.) to fill this position. CoBank is an Equal Opportunity Employer.